![]() The costs of shipping will always be deducted from your refund.Įxchanges for international customers are not offered at this time due to the costs of shipping internationally. This is true even if the shipping of your product qualified for free shipping. If you receive a refund, the cost of initially shipping your item or items will be deducted from your refund. You will be responsible for paying for your own shipping costs for returning your item. Once we receive your email we will give you instructions to make sure your exchange is handled correctly and not delayed. If you need to exchange your item for the same item but a different size, send us an email at. ![]() We only replace items if they are defective or damaged. If you’ve done all of this and you still have not received your refund yet, please contact us at or you can visit our contact us page. There is often some processing time before a refund is posted. ![]() Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. The cost of shipping that was originally paid to ship your items will not be refunded. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 business days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Item extensively worn, smell of cologne or perfume, dirty.Any item that is returned more than 15 days after delivery. ![]()
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